If you need urgent Police help but cannot speak because you are afraid for your safety or that of others around you, the 111 Spark operator can assist you in the following ways: Calling from a mobile When you are connected to Police, the call taker will ask you a series of questions as detailed further down this page to get the information Police needs in order to get help to you. When you call 111, a Spark operator will answer your call and ask which emergency service you want - Fire, Ambulance or Police.
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